Frequently Asked Questions

The answers to the most requested questions from our community
Is there any download limit?
No, you can download as many files as you want
How long will it take for my account to be activated after the purchase?
All accounts are automatically activated after payment. You can find your login details and download our application from your client area.
Where are the servers located?
Please take note before purchase that our server are located in Europe, if you are too far away you can expect slow download speed, connection / packet loss and other network problem related to server distance.
Can i share my account?
Accounts are personal, if sharing activity is detected your account will be permanently banned.
Are you constantly adding new assets?
Yes, we update our archive monthly
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your client area. Even if you cancel your subscription early, access will still be valid until the expiration of your subscription.
How to extract .001 .002 files?
You need to download 7Zip, extract all the files inside a new folder, open with 7Zip the .001 file and extract the content, that's it. (You don't need to manually extract all the 00X files, when extracting the .001 7Zip will also extract all other archives)
Can I get a refund after I subscribe?
Due to the nature of the service it is not possible to receive a refund, every purchase is final.
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